Checklist for Buying Linen Trucks

Checklist for Buying Linen Trucks

Linen and uniform delivery companies across the country have trusted MAG Trucks for over 10 years with their step van needs. From selection to upfitting, MAG has always offered consistency across the board on service, pricing, warranty, upfitting needs, and selection. Let's explore a basic checklist for buying linen trucks to ensure you are well informed and prepared to get the best truck for your needs.

#1: Know the specific modifications you need.

Linen and uniform delivery trucks are different in many ways from other step vans, so it's important to know exact what your truck needs are. Not all step van dealers can complete the fabrication and upfitting aspect to bring a step van up to an optimal linen truck, so make sure you have that conversation with the dealer before continuing. With an approximate 20-ft space allocation in the rear of a step van, linen trucks require specific shelving to optimize space and functionality. Consider the following elements that are unique to linen trucks:

  • Roll up rear door
  • Rail-gate lift on the back of the step van
  • Rear camera hooked up to a cab mounted screen for safety
  • Hanging racks, open closets to store the laundry, and lighting (however this can be configured any way the company needs)
  • Bulkhead with a sliding pass thru door for security, and driver protection
  • Standard drivers seat and jump seat to accommodate a passenger if needed

#2: Differences Between Diesel and Gas Step Vans

When deciding what type of step van to purchase, you must understand the differences between diesel and gas. Below outlines the pros and cons of both:

Diesel Step Vans

  • Good fuel economy
  • Diesel fuel is one of the most efficient and energy dense fuels available
  • Diesel fuel contains more usable energy than gasoline
  • Diesel step vans can go long distances before needing to refuel
  • Heavier duty tow load
  • Diesel engines have no spark plugs or distributors–they have glow plugs
  • Diesel engines can withstand higher compression because the diesel engines commonly last much longer than gasoline engines before needing major repairs. Many diesel-powered step vans clock more than 600,000 miles before they need their first major overhaul.


  • Higher upfront cost
  • Higher cost of maintenance
  • Neglecting the minimal maintenance a diesel step van needs could become very costly
  • Not as many diesel repair shops for regular maintenance
  • 2010 and newer diesel trucks require diesel emissions fluid (DEF)

Gas Step Vans

  • Lower upfront cost– gas step vans can be up to $10,000 cheaper
  • Lower cost of maintenance
  • Can be better for city and home delivery routes
  • More service centers for the trucks


  • Lighter duty tow load
  • Not optimal fuel economy
  • Gasoline engines need more service for engine oil changes and spark plugs

Not all step van dealers offer a selection of both gas and diesel, however MAG Trucks does have both options on our lot and available for nationwide delivery. Check them out! 

Checklist for Buying Linen Trucks
#3: What are the main advantages and disadvantages of new and used step vans?

Besides the obvious difference of price, here are some other advantages and disadvantages between new and used step vans.

New Step Vans

New Step Vans obviously carry a higher price tag than the used options. New step vans range from $50,000 – $80,000, depending on several factors, which we will discuss below.


  • Full factory warranty – bumper to bumper
  • Reduced down time (brand new vehicle, so essentially nothing should go wrong)
  • No previous vehicle maintenance history
  • Brand new – essentially zero miles
  • Finance term is longer
  • Potentially lower finance rates on new step vans
  • Nationwide delivery from MAG Trucks


  • Cost (but with the higher price tag comes owner peace of mind that the truck is covered under warranty, and should have few issues to begin with)
  • Potential lead time of receiving a new step van
  • If an issue arises, a disadvantage could be dealing with OEM and the certified service department’s lead time
  • If your maintenance hubs for warranty work are not within your immediate area, you may have to travel to reach one.

Used Step Vans
Used Step Vans are a most cost-conscious options, as the price range is between $20,000 – $40,000. See the pros and cons listed below.


  • Cost (lower cost upfront)
  • 3rd party warranty options
  • MAG Trucks is a preferred trusted vendor
  • Better chance for finance approval due to the lower principal amount
  • MAG Trucks offers nationwide delivery
  • More variety for maintenance hubs
  • Faster turnaround time, as MAG Trucks has a lot of used truck options
  • View inventory and truck specific truck information online


  • Unsure of potential vehicle maintenance history
  • Purchase of the step van does not include a factory warranty
  • Niche market, resulting in harder to find used step vans
  • Financing will typically be shorter terms


#4: Warranty - what's included?

Warranties differ in so many ways from dealer to dealer. At MAG Trucks, we supply quality new and refurbished trucks to our customers. Part of providing quality includes offering a comprehensive warranty program so you feel confident your investment is protected. We understand that purchasing a linen or uniform delivery truck means you intend that vehicle to be in operation year round, which is why MAG Trucks is one of the only companies in the nation that offers a warranty for our refurbished vehicles. We back what we sell.

MAG assures that all of the items listed below are guaranteed to uphold for up to 6-months or 6,000 miles – whichever comes first. Check out the 8 components covered in the MAG warranty below. For the full warranty, click here.

  1. Engine
    We cover all internally lubricated parts of an engine in our 6-month, 6,000 mile warranty.  Internally lubricated parts include: pistons, piston rings, piston pins, crankshaft and main bearings, connecting rods and bearings, camshaft and bearings, timing chain or belt, timing gears, intake and exhaust valves, valve springs, valve guides, oil pump, push rods, rocker arms, rocker arm shafts, hydraulic and solid lifters. The engine block and heads are also covered if the damage is caused by a failure of any of the above-covered components.
  2. Transmission
    Internal transmission parts include a torque converter, vacuum modulator, and mounts. The transmission housing is also covered if the damage is caused by a failure of any of the above-covered items. If applicable, this warranty does not include clutch assembly, pressure plate, flywheel, throw out bearing, worn synchronizers, cables or electrical items. All internal parts of the transmission are covered under a MAG Trucks warranty.
  3. Drive Axle
    The drive axle is split into two parts which connect to the wheel and allows your truck to move freely.  Axles also allow the wheels to turn when driving creating a smooth ride. All internally lubricated parts covered by our warranty are contained within the housings and include the axle shafts, differential housing, transaxle housing and final drive housing.
  4. Water Pump
    Water pumps allow the coolant to flow through the engine straight to the radiator.  Impeller shafts, bearings, bushings, and housing are all under MAG’s warranty.
  5. Turbo/Supercharger
    A turbocharger works to fuel the trucks and increase its efficiency.  It is under the hood of the truck, compressing air to the combustion chamber. All internal parts of a turbocharger such as vanes, shafts, and bearings are covered by our warranty.  The Turbo/Supercharger housing is also covered if the damage is caused by a failure of any covered component.
  6. Seals and Gaskets
    Seals and gaskets work to prevent leakage within the vehicle. They work to fill the in-between spaces. These are primary parts of trucks that work tirelessly to keep it in shape. Seals and gaskets are replaced as part of repair or replacement of the above-covered components.
  7. Fuel Tank
    The fuel tank is designed to hold and disperse fuel throughout the truck. The fuel tank is covered under warranty for leaks to ensure you don’t have any costly fuel leaks no matter where you’re driving.
  8. Radiator
    The radiator is your engine’s cooling system – which is critical to your continued operation. The radiator is covered for failures due to leaks.

#5: Branded Graphics

Branded vehicle decals are one of the most impactful areas of brand exposure, so having a dealer that has the capability to apply the graphics is a game-changer. As we have seen over and over, a vehicle wrap is an effective form of advertising with so many people traveling daily to and from work and being exposed to roadways. As an example, most of us recognize many graphics from miles away, which backs up the amount of impressions seen per day – 30,000 and 70,000 views, according to

MAG Trucks offers a team that is able to apply your branded graphics to your linen/uniform delivery truck before it arrives to you. This gives you one less thing to worry about, and of course more time to focus on what you do best!

The above five items in this Checklist for Buying Linen Trucks outlines the key components of coming into truck buying prepared. If you have any specific questions or truck needs, let the team at MAG help you out. Give us a call at 800.888.4614 or complete the online contact form here.