Without an operable step van, an ISP contractor is unable to make deliveries, thus make money. Dealers like MAG Trucks have hundreds of ISP contractors from around the country that rely not only on their reputable step vans, but also on their unmatched warranty.
ISP trucks need to be on the road, performing their tasks efficiently and effectively. The one factor that can completely skew that task is a faulty ISP truck. Let's explore the importance of ISP Truck Warranties and how independent contractors can ensure they are receiving the correct information.
Why does a warranty matter?
The key to success for Independent service providers is for all of their route trucks to be in service at all times. If something unforeseen arises, it's important that your truck dealer is responsive and has a plan in place to offer a solution to minimize your downtime. MAG Trucks has provided new step vans to Independent contractors for over ten years, and is confident in our process of reducing your downtime, and getting contractors back to what they do best - operating, managing, and supporting their routes and drivers. Below is a comprehensive list of warranty contacts for new step vans.
What's in an ISP Warranty?
One of the most important questions to consider when purchasing a step van is the warranty. If the step van is being sold by an individual or private seller, it probably doesn't have a warranty. However, if the step van is being sold by a dealer, like MAG Trucks, it can carry a warranty. Be sure to ask the details on that warranty! Let's explore MAG's warranty as a reference.
MAG Trucks prides itself on its workmanship but knows things can happen unexpectedly. Every MAG used or reconditioned truck leaves the Kansas City facility equipped with a six-month or 6,000-mile nationwide limited engine and drivetrain warranty.
The MAG Trucks warranty encompasses 8 major components, including the engine, transmission, drive axle, water pump, turbo/supercharge, seals and gaskets, fuel tank, and radiator. Let’s take a closer look at What’s in an ISP Contractor Truck Warranty specific to MAG Trucks…
MAG covers all internally lubricated parts of an engine in our 6-month, 6,000 mile warranty. Internally lubricated parts include: pistons, piston rings, piston pins, crankshaft and main bearings, connecting rods and bearings, camshaft and bearings, timing chain or belt, timing gears, intake and exhaust valves, valve springs, valve guides, oil pump, push rods, rocker arms, rocker arm shafts, hydraulic and solid lifters. The engine block and heads are also covered if the damage is caused by a failure of any of the above-covered components.
Internal transmission parts include a torque converter, vacuum modulator, and mounts. The transmission housing is also covered if the damage is caused by a failure of any of the above-covered items. If applicable, this warranty does not include clutch assembly, pressure plate, flywheel, throw out bearing, worn synchronizers, cables or electrical items. All internal parts of the transmission are covered under a MAG Trucks warranty.
3. Drive Axle
The drive axle is split into two parts which connect to the wheel and allows your truck to move freely. Axles also allow the wheels to turn when driving creating a smooth ride. All internally lubricated parts covered by our warranty are contained within the housings and include the axle shafts, differential housing, transaxle housing and final drive housing.
4. Water Pump
Water pumps allow the coolant to flow through the engine straight to the radiator. Impeller shafts, bearings, bushings, and housing are all under MAG’s warranty.
A turbocharger works to fuel the trucks and increase its efficiency. It is under the hood of the truck, compressing air to the combustion chamber. All internal parts of a turbocharger such as vanes, shafts, and bearings are covered by our warranty. The Turbo/Supercharger housing is also covered if the damage is caused by a failure of any covered component.
6. Seals and Gaskets
Seals and gaskets work to prevent leakage within the vehicle. They work to fill the in-between spaces. These are primary parts of trucks that work tirelessly to keep it in shape. Seals and gaskets are replaced as part of repair or replacement of the above-covered components.
7. Fuel Tank
The fuel tank is designed to hold and disperse fuel throughout the truck. The fuel tank is covered under warranty for leaks to ensure you don’t have any costly fuel leaks no matter where you’re driving.
The radiator is your engine’s cooling system – which is critical to your continued operation. The radiator is covered for failures due to leaks.
MAG Trucks' customers can expect exceptional customer service, responsiveness, and a simple truck buying process. Complete this online form here: https://www.magtrucks.com/contact/ or give us a call to get started! 800-888-4614